How do you feel about the prospective mediator?
Trustworthiness is demonstrated by a person’s actions, words, demeanor, and dress. First impressions are crucial. Mannerisms, vocal tone, as well as facial expression and general behavior often help determine whether or not a person is trustworthy.
Sense of Humor
In a conflict situation it is important to know when, how, and where to use humor to relieve tension. An effective mediator:
- Is comfortable with laughing at himself or herself.
- Never uses humor at the expense of any of the parties.
- Gauges the emotional state of the parties before and after using humor.
When people laugh together, a sense of unity is fostered. Unity is a necessary element in creating mutually satisfying resolutions. However, a mediator and the parties must be sensitive and respectful when using humor and be careful to use it appropriately.
Previously in the Preparing for Divorce Mediation Series: How to Choose a Mediator and How a Mediator Should Act – Resourcefulness
Next in the Preparing for Divorce Mediation Series: How to Choose a Mediator and How a Mediator Should Act – Taking Breaks
Click here for a Full Summary of the Preparing for Divorce Mediation Series.