How do you feel about the prospective mediator?
Trustworthiness is demonstrated by a person’s actions, words, demeanor, and dress. First impressions are crucial. Mannerisms, vocal tone, as well as facial expression and general behavior often help determine whether or not a person is trustworthy.
Positive & Optimistic
“Twixt the optimist and the pessimist, the difference is droll – the optimist sees the doughnut but the pessimist sees the hole.” -McLandburgh Wilson
Optimism plays a major part in the type of response a mediator will receive from the parties. An effective mediator:
- Goes into a session believing that the parties have the ability to co-create a resolution.
- Focuses on the potential of the future.
- Keeps a positive and up-beat attitude.
- Is optimistic that the process will work.
People who participate in a mediation session do so with the hope or belief that an opportunity to settle the conflict exists. The mediator should consistently communicate a positive and optimistic attitude that supports the possibility of reaching a mutually satisfying agreement. The mediator’s word choices, body language, gestures, and his or her general attitude, all contribute to establishing and maintain a positive and optimistic environment.
Previously in the Preparing for Divorce Mediation Series: How to Choose a Mediator and How a Mediator Should Act – Patience & Perseverance
Next in the Preparing for Divorce Mediation Series: How to Choose a Mediator and How a Mediator Should Act – Silence
Click here for a Full Summary of the Preparing for Divorce Mediation Series.